Alloy Software Launches Alloy Navigator Express for Help Desk Management
Targeting Small and Medium-sized Business Environments, Alloy Navigator Express is Easy-to-Use, Customizable, and Affordable
Nutley, NJ (Mar 31, 2009) – Alloy Software, Inc., a leading provider of service and asset management software solutions, today announced the release of Alloy Navigator Express – an integrated Help Desk and Asset Management solution targeting small and medium business environments. Alloy Navigator Express offers an intuitive, easy-to-use approach in managing help desk, hardware and software assets.
Addressing the growing need for even small-scale IT organizations to simplify processes, Alloy Navigator Express is easy to install, configure, and use. The solution includes email notifications and escalation to help save time and enhance service delivery. The built-in asset management helps manage and control hardware and network inventory, as well as keep track of software licenses.
“By launching Alloy Navigator Express, we are expanding our product line to address the specific needs of small and medium sized organizations,” explained Vladimir Vinogradsky, President and CEO at Alloy Software. “This solution is a perfect fit in providing support for their customers, within a manageable budget.”
Alloy Navigator Express is a perfect fit for companies ranging from small IT shops with a single technician, to medium sized organizations. Its low cost makes Alloy Navigator Express an easy choice for any business that requires a robust help desk solution at a fraction of the cost of enterprise solutions.
Additional Key Features:
- Web-based Self-Service Portal with integrated Knowledge Base
- Automatic notifications and escalation
- Discover Windows, Linux or Mac OS computers on your network
- On-Demand audit of Windows computers
- Track and manage hardware assets and software licenses in your organization
- Remotely access and manage computers on your network
- Synchronize your contact information with Active Directory
- Customize your own reports using the Report Designer
- No need for expensive database administration or client software
- Easy installation and configuration
Pricing & Availability:
Available today, Alloy Navigator Express is priced per technician and computer node. Pricing for a three-agent license supporting 100 computers is $990, with special discounts for education and government institutions, and customers switching to Alloy from their current solution.
About Alloy Software:
Established in 2002, Alloy Software is a leading provider of service management, asset management, and network inventory software solutions that help organizations of all sizes automate IT operations. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous accolades such as the Software 500 and Product of The Year awards from industry publications. For more information contact Alloy Software at (973) 661-9700 or visit www.alloy-software.com.
Springboard Public Relations