Alloy Software® стала финалистом премии American Business Awards за 2011 год в категории Отдел Службы Поддержки Года.

9th Annual Stevie® Awards to be Presented on June 20 in New York City

Nutley, NJ (June 14, 2011) – Alloy Software, Inc., a leading provider of service and asset management solutions, today announced it was named a finalist in the Support Department of the Year – Computer Software category in the 2011 American Business Awards (The Stevies).

The American Business Awards are the nation’s premier business awards program. All organizations operating in the U.S.A. are eligible to submit nominations – public and private, for-profit and non-profit, large and small. This year’s Stevie Award winners will be announced during the annual gala on Monday, June 20 at the Marriott Marquis Hotel in New York City. More than six-hundred executives from across the U.S.A. are expected to attend.

“We are honored to be named as a finalist for the Support Department of the Year category,” explained Vladimir Vinogradsky, President and CEO at Alloy Software. “We are always expanding our technical support offerings in order to ensure our customers are maximizing use of our solutions. Our dedicated support team is well-versed in IT and Alloy products, and has a quick turnaround time, providing a positive and personalized customer experience.”

More than 2,800 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in more than 40 categories, including Most Innovative Company of the Year, Management Team of the Year, Best New Product or Service of the Year, Corporate Social Responsibility Program of the Year and Executive of the Year.

For more details on The American Business Awards and the full list of finalists, please visit: www.stevieawards.com/aba.

About the Stevie Awards

Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of service management, asset management and network inventory software solutions that help organizations of all sizes automate IT operations. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous accolades such as Software 500 and Product of the Year from industry publications.

ПО для управления службой технической поддержки от Alloy Software® показывает отличные результаты на образовательном рынке.

Nutley, NJ (Apr 20, 2011) – Alloy Software, Inc., a leading provider of service and asset management software, today announced a 15 percent increase of educational organizations upgrading to or implementing Alloy Navigator 6 for the first time within the past year. K-12 institutions, universities, colleges and school districts are optimizing Alloy Navigator as a centralized service desk platform to proactively administer all aspects of IT service management. Alloy Software is committed to providing reliable solutions to support the IT needs of students, faculty, staff and administrators with their product, Alloy Navigator, which demonstrates a growing success within the education market.

Leveraged by hundreds of education institutions, Alloy Navigator is a comprehensive, integrated IT Infrastructure Management solution offering an intuitive, easy-to-use approach to managing the service desk, IT assets, task assignments, and other routine activities in modern IT departments. Leveraging industry best practices, Alloy Software’s flagship product improves and organizes end-to-end service processes, and delivers an enhanced user experience, at a highly competitive price.

Saint Edward’s School, a user of Alloy Navigator since 2007, recently upgraded to the latest version in order to take advantage of the new Action-based Workflow System, which allows them to more easily automate their daily tasks and reduce training overhead. In addition, the school utilizes the Asset Management module to manage the full lifecycle of hardware equipment, network inventory and software licenses.

“Alloy Navigator was the most logical solution for our growing IT needs,” stated Quen Voyles, Director of IT at Saint Edward’s School. “The product’s ease-of-use and the company’s helpful support staff enabled us to reach all our IT service management goals. With the added and improved features of the latest version, we are able to get a lot more out of the product and easily integrate with our existing third-party applications.”

Alloy Software found that all educational institutions need an easy-to-use and cost-effective service desk solution with the ability to track and manage assets, all accessible from a single interface. The most important features desired by educational institutions include workflow functionality to automate and drive all activities within the IT, starting with simple tasks (such as password resets) to managing increasingly sophisticated IT projects, a self- service Web portal that supports end-users including staff and students, announcements to keep everyone informed, a library to track the check in/out of assets, and much more. All of this is available in Alloy Navigator 6.

Alloy Software has a significant presence in the education sector, providing service desk solutions to numerous schools, universities and colleges worldwide. Customers utilizing Alloy Navigator include: University of Central Florida, University of Pittsburgh, The British School of Brussels, The Juilliard School, Singapore American School, The Hong Kong Polytechnic University, Tel Aviv University, Mt. Pleasant Central School District, Southern California College of Optometry, Wallkill Central School District, Nord Anglia Education Ltd, Reaseheath College, University of Otago – Department of Physiology and Anderson Center for Autism.

“We’re honored that so many colleges and universities have chosen Alloy Navigator as their service desk solution,” said Vladimir Vinogradsky, president and CEO of Alloy Software. “Our goal is to provide customers with solutions that are affordable, scalable and easy to use – elements that are important to any educational institution.”

Pricing and Availability

Alloy Navigator is priced per technician and computer node. Educational pricing for a three-agent license supporting 100 computers is about $5600, which includes one year of support and maintenance. Discounts are also available for non-profit and government organizations. Upgrade paths are available for customers of previous versions and companies switching from a competitor’s solution. For more information regarding pricing and availability, please visit www.alloy-software.com.

About Alloy Software:

Established in 2002, Alloy Software is a leading provider of service management, asset management and network inventory software solutions that help organizations of all sizes automate IT operations. Today, still under original management, Alloy Software has been named one of the fastest- growing private companies in America, and received numerous accolades such as Software 500 and Product of the Year from industry publications.

Сегодня Alloy Software анонсировала выход новой версии Alloy Navigator 6 Enterprise Suite, которая уже доступна для клиентов компании.

Nutley, New Jersey (США) – 1 Апреля 2011

Версия 6.1.1 является корректировочной и, вместе с исправлением нескольких ошибок, найденных в предыдущей версии 6.1.0, вносит ряд улучшений в работу пакета и функциональность, доступную его пользователям. Вот список некоторых усовершенствований, которые появились в версии 6.1.1:

  • Поддержка различных языков проверки орфографии
    И AlloyNavigator 6, и AlloyDiscovery 6 позволяют устанавливать добавочные словари проверки орфографии для необходимых вам языков, в дополнение к предустановленному орфографическому словарю американского английского.
  • Отдельный модуль составления отчетов для AlloyDiscovery 6
    AlloyDiscovery 6 теперь содержит отдельный модуль для составления отчетов, который позволяет генерировать нужные отчеты из командной строки или в фоновом режиме. Использование этого модуля позволит генерировать инвентаризационные отчеты тогда, когда вам нужно, без необходимости запуска главной консоли AlloyDiscovery.
  • Шифрование информации необходимой для соединения с базами данных
    Для повышения безопасности, строки соединения с базами данных Портала для технических специалистов (TechnicianWebPortal) и Портала самообслуживания (Self-ServicePortal) теперь хранятся в зашифрованном виде.
  • Улучшенная производительность Web компонентов
    Версия 6.1.1 улучшает общую производительность Портала для технических специалистов (TechnicianWebPortal) и Портала самообслуживания (Self-ServicePortal).
  • Большое количество других улучшений
    Версия 6.1.1 включает в себя большое количество улучшений производительности в таких компонентах, как: Управление активами ПО (SoftwareAssetManagement), Возобновляемые заявки (RecurrentTickets), Нотификации по электронной почте (E-mailNotifications), Портал самообслуживания (Self-ServicePortal), и других.

Клиенты компании могут загрузить выпущенное обновление с Портала поддержки Alloy в рамках текущего плана технической поддержки.

Press Contact:

Joe Mindo
Springboard Public Relations
732.863.1900 x204

Alloy Software® выпустила корпоративную версию решения Alloy Discovery™ для продвинутой инвентаризации компьютерных сетей.

Targeting Medium and Enterprise Business Environments, Alloy Discovery™ 6 Offers a Unique Auditing Technology with Best-in-Class Features, Usability and Scalability

Nutley, NJ (Feb 1, 2011) – Alloy Software, Inc., a leading provider of service and asset management software, today announced the latest version of its comprehensive network discovery and inventory solution – Alloy Discovery 6. Targeting medium and enterprise business environments, Alloy Discovery 6 offers a unique auditing technology with a compelling menu of best-in-class features, usability and scalability – delivering accurate, up-to-date audit information for any organization.

Alloy Discovery is the clear choice for centralized tracking of IT assets, even in large organizations with complex topology and organizational structure. The flexible and powerful combination of agentless and agent-based audit tools collects and delivers accurate hardware and software inventory data for: single- and multi-domain networks, remote (WAN) sites, isolated networks and standalone computers.

Alloy Discovery 6 includes new and enhanced features. Starting with version 6.0, Alloy Discovery provides:

  • The Agentless On-Demand Audit (supports Windows, Linux and Mac OS computers);
  • Administrative Alerts to notify technicians of critical issues based on specific system, hardware and software conditions;
  • External Tools which allow organizations to integrate with third-party solutions in order to diagnose, manage and control computers, servers and various devices on a network;
  • SNMP Discovery which detects and identifies networked printers, scanners, switches, hubs, routers, and other devices;
  • Hardware and software change history;
  • Data Analysis and Data Export via Crystal Reports (integrated), Dashboard and Data Views with flexible data filtering, grouping and sorting;
  • User-defined fields for maintaining additional information about your assets;
  • Support for Microsoft SQL Server 2005 and 2008

“Alloy Discovery 6 provides a comprehensive network discovery and inventory solution that detects, audits and continually tracks physical and virtual computers, servers, printers, switches, routers and other equipment,” explained Vladimir Vinogradsky, President and CEO of Alloy Software. “The powerful enhancements of version 6.0 will allow Alloy Software to provide medium-sized and enterprise businesses with a flexible tool that will allow them to collect and deliver accurate hardware and software inventory data.”

Alloy Discovery 6’s flexible deployment is a key benefit over many competitive products. Additional benefits of the product include complete visibility of hardware/software inventory; a combination of agentless and agent-based audit methods; the ability to easily audit and track IT assets across diverse network infrastructures and distributed offices; ability to plan effectively for OS migrations, hardware and software upgrades; improve IT planning and facilitate budgeting; manage inventory changes proactively; streamline inventory reporting; integrate inventory data with existing systems and processes; and much more.

Pricing and Availability

Alloy Discovery 6 is priced per technician and computer node. Pricing for a three-agent license supporting 100 computers is $1,415, which includes 1 year of support and maintenance. From today until March 1, 2011 customers will receive 20% off their entire order. Further discounts are available for education, non-profit and government institutions, and customers replacing competitor software.

About Alloy Software:

Established in 2002, Alloy Software is a leading provider of service management, asset management and network inventory software solutions that help organizations of all sizes automate IT operations. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous accolades such as Software 500 and Product of the Year from industry publications.

Alloy Discovery® получил приз за второе место в категории Выбор Читателей в опросе Windowsnetworking.com.

Nutley, NJ (Nov 24, 2010) – Leading Windows Networking resource site, WindowsNetworking.com, announced today that Alloy Discovery was selected second runner-up in the Network Inventory category of the WindowsNetworking.com Readers’ Choice Awards.

“Our Readers’ Choice Awards give visitors to our site the opportunity to vote for the products they view as the very best in their respective category,” said Sean Buttigieg, WindowsNetworking.com manager. “WindowsNetworking.com users are specialists in their field who encounter various solutions for Enterprise Networking at the workplace. The award serves as a mark of excellence, providing the ultimate recognition from peers within the industry.”

WindowsNetworking.com conducts monthly polls to discover which product is preferred by network administrators in a particular category of third party solutions for Enterprise Networking. The awards draw a huge response per category and are based entirely on the visitors’ votes. WindowsNetworking.com visitors can submit their votes for the current Readers’ Award poll in the site’s left-hand bar.

About Alloy Discovery

Alloy Discovery® is a comprehensive network inventory solution for Windows, Linux and Mac OS computers. Offering a compelling menu of best-in-class features, Alloy Discovery accurately tracks computers, software and network devices in your organization. Available audit methods include an agent-less on-demand audit, login-script, scheduled task, and the portable audit for non-networked computers. Alloy Discovery allows users to integrate with external tools (i.e. Remote Desktop, VNC), run reports, and compare, print or export the audit results to Excel, XML, or HTML for publishing purposes.

About WindowsNetworking.com

WindowsNetworking.com is a Microsoft Windows Networking resource site. It is a leading Enterprise Networking site, attracting over 650,000 Network administrators and specialists a month. The site provides the latest Windows Networking services, articles and tutorials by leading Windows Networking experts, message boards, software listings and product reviews.

WindowsNetworking.com forms part of a group of sites run by TechGenix Ltd., including

http://www.windowsecurity.com, a Windows security resource site;
http://www.msexchange.org, a Microsoft Exchange Server resource site;
http://www.msterminalservices.org, a Server Based Computing resource site and
http://www.isaserver.org, a Microsoft ISA Server resource site

About Alloy Software:

Established in 2002, Alloy Software is a leading provider of service management, asset management, and network inventory software solutions that help organizations of all sizes automate IT operations. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous accolades such as the Software 500 and Product of The Year awards from industry publications. For more information contact Alloy Software at (973) 661-9700 or visit www.alloy-software.com.

All product and company names herein may be trademarks of their respective owners.

Alloy Software выпускает инновационный продукт: представлена обновленная версия комплексного решения Alloy Navigator по управлению ИТ-инфраструктурой.

Alloy Navigator® 6 Offers New Levels of Workflow Management and Business Process Automation, Enhances the User Experience, and Further Aligns with Industry Best Practices

Nutley, NJ (May 18, 2010) – Alloy Software, Inc., a leading provider of service and asset management software, today announced the launch of Alloy Navigator 6 – the next generation version of the company’s award-winning flagship IT infrastructure management solution. Alloy Navigator is a comprehensive, integrated IT service and asset management solution that enables help desks to efficiently manage and support all types of technical issues and requests. Leveraging industry best practices, Alloy Navigator 6 improves workflow management and business process automation, and delivers an enhanced user experience, at a highly competitive price.

New and enhanced features in Alloy Navigator 6 include:

Robust workflows to streamline IT operations: The new role-based workflow management system in Alloy Navigator 6 offers a new level of power and flexibility while making workflow easier to create, maintain and reuse. The ability to design intuitive and easy to follow workflow immediately reduces the need for training normally required to perform daily operations and routine maintenance tasks. Ultimately, this new approach improves the efficiency of the entire organization.

Comprehensive Change Management: Alloy Navigator 6 greatly extends the abilities of its Change Management feature set, providing the essential tools needed to ensure IT infrastructure changes are implemented in an orderly, controlled and systematic fashion, with minimal adverse effect on the business. Alloy Navigator offers with built-in approval methods to accommodate diverse change approval policies.

Conformance with service levels: The Service Catalog is the cornerstone of the improved service level management (SLM) model in Alloy Navigator. The Service Catalog helps IT and help desk personnel define and document different types of services, establish service level expectations, monitor service quality and determine the cost of providing service to customers and internal users.

Improved communication within the company: The new Announcements feature helps IT personnel keep customers and internal users proactively informed about service interruptions, outages, scheduled downtime and service updates.

“Alloy Navigator 6 is extremely versatile, flexible and provides the tools necessary to manage IT from a centralized location,” explained Christine Vance, Technical Support Specialist at St. Paul’s School. “Our staff can complete a variety of tasks through its intuitive and user-friendly interface. For example, I can access and perform actions on computer records, software licenses, and their related help desk tickets and purchase orders all in a single product. Alloy Navigator 6 has really streamlined our internal efforts at the School.”

Alloy Navigator 6 also includes updated technology including agentless, on-demand audit (for Windows/Mac/Linux); compatibility with Windows Vista, Windows 7 and Microsoft SQL Server 2008; discovery and detection of SNMP devices; email integration with Microsoft Exchange; a fully featured web portal for technicians; and scheduled report generation using Crystal Reports.

“We believe this new version of Alloy Navigator adds an array of features and functionality that allow organizations to achieve new levels of IT and help desk efficiency,” said Paul Ille, Director of Technical Services at Alloy Software. “Version six enables our customers to streamline their everyday tasks while taking on the complex challenges facing modern IT departments. We are confident that our customers will quickly recognize a quality user experience and value to dollar ratio that’s hard to beat.”

Pricing and Availability

Available today, Alloy Navigator 6 is priced per technician and computer node. Introductory pricing, available until June 15, 2010, for a three-agent license supporting 100 computers is $3,845. Upgrade paths are available for customers of previous versions and companies switching from a competitor’s solution. In addition, discounts are available for education, non-profit and government institutions.

About Alloy Software:

Established in 2002, Alloy Software is a leading provider of service management, asset management, and network inventory software solutions that help organizations of all sizes automate IT operations. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous accolades such as the Software 500 and Product of The Year awards from industry publications. For more information contact Alloy Software at (973) 661-9700 or visit www.alloy-software.com.

Alloy Software становится победителем 2010 CRM Excellence Award и получает награду от журнала Customer Interaction Solutions за создание инновационных продуктов и эффективность внедряемых решений.

Alloy Navigator® Honored for Helping Clients Improve Customer Relationship Management

Nutley, NJ (Apr 12, 2010) – Alloy Software, Inc., a leading provider of service and asset management software, today announced that their flagship product – Alloy Navigator – is a recipient of the 2010 CRM Excellence Award by Customer Interaction Solutions magazine. For the third consecutive year, Alloy Software has been honored by the publication for helping companies improve upon their customer relationship management (CRM) capabilities and overall customer experience.

Alloy Navigator is a comprehensive, integrated IT infrastructure management solution based on industry best practices. Targeted for medium and large business environments, Alloy Navigator offers an intuitive, comprehensive, easy-to-use approach to managing the service desk, IT assets, task assignments, and other routine activities in modern IT departments.

“The eleventh annual CRM Excellence Awards has recognized Alloy Software for being a true CRM partner to its customers and clients,” said Rich Tehrani, CEO of Technology Marketing Corporation (TMC). “Alloy Software has demonstrated to the editors of Customer Interaction Solutions that Alloy Navigator improved the processes of their clients’ businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious asset – their customers.”

Based on hard data, the CRM Excellence Awards rely on facts and numbers demonstrating the improvements that the winner’s product has made in a client’s business. Winners were chosen on the basis of their product or service’s ability to help expand the customer relationship to become all encompassing, covering the entire enterprise and the entire lifetime of the customer.

“We are honored to receive the CRM Excellence Award for the third consecutive year from such a well-respected publication like Customer Interaction Solutions magazine,” said Vladimir Vinogradsky, President and CEO at Alloy Software. “For us, the award represents our overall goals as a company – to bring the highest quality products and services to our customers, and deliver an unsurpassed customer experience. This award is also a testament to all of the hard work and effort put in by our staff here at Alloy Software.”

For more information about Customer Interaction Solutions’ 2010 CRM Excellence Award, please visit www.tmcnet.com

About Customer Interaction Solutions

Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com for more information.

About Alloy Software:

Established in 2002, Alloy Software is a leading provider of service management, asset management, and network inventory software solutions that help organizations of all sizes automate IT operations. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous accolades such as the Software 500 and Product of The Year awards from industry publications. For more information contact Alloy Software at (973) 661-9700 or visit www.alloy-software.com.

Alloy Software получает награду 2009 Product of the Year Award от журнала Customer Interaction Solutions, как лучший поставщик решений в сфере услуг по управлению сетями.

Alloy Navigator® Honored for Exceptional Innovation for Third Consecutive Year

Nutley, NJ (Mar 17, 2010) – Alloy Software, Inc., a leading provider of service and asset management software, today announced that its flagship product – Alloy Navigator – has received a 2009 Product of the Year Award from Customer Interaction Solutions magazine – the leading publication covering CRM, call centers and teleservices since 1982. For the third consecutive year, Alloy Software has been honored by the publication for its exceptional innovation and superior product capabilities.

Alloy Navigator is a comprehensive, integrated IT infrastructure management solution based on industry best practices. Targeted for medium and large business environments, Alloy Navigator offers an intuitive, comprehensive, easy-to-use approach to managing the Service Desk, IT assets, task assignments, and other routine activities in modern IT departments.

“It is a significant achievement to win a product of the year award for three consecutive years,” said Vladimir Vinogradsky, President and CEO at Alloy Software. “This award exemplifies that we have provided the market with a product that is state-of-the-art, and one which continues to evolve to meet the needs of our clients. The award is also a testament to the hard work and dedication of the entire Alloy Software staff.”

“I am pleased to honor Alloy Software for its hard work and success,” said Rich Tehrani, CEO at Technology Marketing Corporation (TMC®). “Alloy Navigator has demonstrated excellence in contact center technologies as well as providing ROI for the companies that use them. For 12 years, Customer Interaction Solutions magazine has been honoring innovative companies for their contributions in advancing technologies and application refinements.”

For more information about the Customer Interaction Solutions’ 2009 Product of the Year Awards, please visit www.tmcnet.com.

About Customer Interaction Solutions

Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com for more information.

About Alloy Software:

Established in 2002, Alloy Software is a leading provider of service management, asset management, and network inventory software solutions that help organizations of all sizes automate IT operations. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous accolades such as the Software 500 and Product of The Year awards from industry publications. For more information contact Alloy Software at (973) 661-9700 or visit www.alloy-software.com.

 

Alloy Software объявляет финансовые итоги 2009 года.

Growth Stimulated by Increased Demand for Service and Asset Management Solutions, New Client Engagements, and Strengthening of Partner Program

Nutley, NJ (January 11, 2010) – Alloy Software, Inc., a leading provider of service and asset management software, today announced it has achieved strong overall corporate growth in 2009. The company saw a significant growth in customer engagements during the 12-month period ending in December 2009. Key drivers for this growth included a range of new and improved services, an increase in demand for the company’s Alloy Navigator® and Alloy Discovery® products, and the addition of new partners to strengthen the company’s reseller program.

Alloy Software’s growth reflects the strong demand for the company’s flagship product – Alloy Navigator – an enterprise-level service and asset management suite based on ITIL principles. In 2009, Alloy Software launched the express version of its flagship product, which targets small and medium business environments. Alloy Navigator Express offers an intuitive, easy-to-use approach in managing help desk, hardware and software assets. Alloy Software also saw an increase in demand for its Alloy Discovery product – a budget-friendly network inventory solution that provides accurate and up-to-date information for every networked computer.

Other key drivers for Alloy Software’s 2009 growth included continued business with existing customers and increased customer adoption of Alloy Navigator and Alloy Discovery across a variety of industries and vertical markets such as education, healthcare and manufacturing. New customers in 2009 included Amerisafe, Inc., Denver Community Federal Credit Union, American Mortgage Service Company, Regina Catholic Schools, The Collinson Group, Integware, MSB Technologies, Burnet County (Texas), Insound Medical, and many more.

“During a time when most companies are simply looking to survive, we have experienced significant growth,” said Vladimir Vinogradsky, President and CEO at Alloy Software. “This growth reflects the strengths and benefits of our product line, and a price point that is lower than most of our competitors. In addition, the partnerships that we have created in 2009 with companies such as The Winvale Group, HelpdeskSoftware Europe, ATM Bilgisayar, Softmart Solutions and BMC Company LTD have really reinforced our business initiatives going into 2010.”

In addition to increased client engagements, product enhancements and new partnerships, Alloy Software improved its service offerings in 2009 as well. The company’s JumpStart program – launched in 2008 – is a free service available to all prospective customers during the evaluation stage of one of the company’s products. The JumpStart program is designed to get new customers up-and-running with Alloy’s products quickly and easily. The program improves the overall customer experience by solidifying relationships between clients and the Alloy Software technical support team. In addition to enhancing this program, Alloy Software redesigned its Beta Program to make it more structured, and formalized its professional service offerings.

In addition to increased client engagements, product enhancements and new partnerships, Alloy Software improved its service offerings in 2009 as well. The company’s JumpStart program – launched in 2008 – is a free service available to all prospective customers during the evaluation stage of one of the company’s products. The JumpStart program is designed to get new customers up-and-running with Alloy’s products quickly and easily. The program improves the overall customer experience by solidifying relationships between clients and the Alloy Software technical support team. In addition to enhancing this program, Alloy Software redesigned its Beta Program to make it more structured, and formalized its professional service offerings.

Alloy Software 2009 Highlights:

  • Alloy wins 2009 CRM Excellence Award (March)
  • Alloy Navigator Express is launched (March)
  • Alloy Navigator Express Nominated as Finalist for American Business Awards (May)
  • Alloy Software named a 2009 CRN Emerging Tech Vendor (June)
  • Alloy named one of the fastest-growing private companies in America by Inc. Magazine (August)
  • Alloy Software reaches the 5,000 customer mark (September)

About Alloy Software

Established in 2002, Alloy Software is a leading provider of service management, asset management and network inventory software solutions that help organizations of all sizes automate IT operations. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous accolades such as the Software 500 and Product of The Year awards from industry publications. For more information contact Alloy Software at (973) 661-9700 or visit www.alloy-software.com.

Alloy Software предоставляет новое предложение trade-in на исключительных условиях.

Program Aims to Provide Organizations with Help Desk “Stimulus Package” to Automate IT Support Processes

Nutley, NJ (October 13, 2009) – Alloy Software, Inc., a leading provider of service and asset management software, today announced a new software Trade-In program aimed at organizations of all sizes currently utilizing Track-It!, Remedy, and other service desk software. The program provides incentives to prospective customers by offering them a discount when they switch from a competitor’s solution to one of Alloy Software’s products. Depending on the depth of implementation, Alloy Software’s technical support team can assist customers in migrating existing data from competing organizations – into Alloy Software’s products in as little as one business day.

The Trade-In program is designed for customers that have outgrown their current implementation and want to explore other IT service desk management options before renewing support on their current software, or upgrading to the next version. Prospective customers can trial Alloy Software products for 30 days and attend interactive webinars to fully understand the benefits the company’s solutions.

“We made the switch to Alloy Navigator in June 2009 in an effort to maximize our ROI on our help desk and asset management software,” said Melissa Stuart, Logistics Supervisor at Amerisafe. “After receiving a demo of Alloy Navigator, we realized that we could get increased features and functionalities compared to our previous solution – and at a lower cost. We instantly recognized a number of benefits including increased productivity among our employees, streamlined business processes, and an overall increase in user satisfaction.”

Through the program, Alloy Software addresses four key business drivers for those organizations looking to make a switch in their IT service desk platforms. These drivers include: improving service delivery, performance and availability with minimal resources; maximizing the value of IT investments; controlling costs by managing processes and IT assets; and aligning IT with business strategy.

“We fully understand that software can be expensive, and sometimes you do not always get the ROI that you should on a certain product,” explained Robert Josefs, sales manager at Alloy Software. “That’s why we are introducing this Trade-In program. Alloy Software offers significant advantages and is priced at a fraction of the cost over its competitor products. We want organizations that are not happy with their current technology investment to have the option of switching and saving money.”

The Trade-In program is available for Alloy Software’s service support, help desk, and asset management software solutions – including the company’s flagship Alloy Navigator® product. For more information about these products, please visit:http://www.alloy-software.com/products/

Trade-In Program Pricing and Availability

Companies who qualify for the Alloy Software Trade-In program can take advantage of a discount incentive starting today. The program begins on October 13, 2009 and ends on December 31, 2009. For pricing, or to see if your company qualifies for the Trade-In program, please contact Alloy Software at sales@alloy-software.com or call (973) 661-9700 extension 2.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of service management, asset management and network inventory software solutions that help organizations of all sizes automate IT operations. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in America, and received numerous accolades such as the Software 500 and Product of The Year awards from industry publications. For more information contact Alloy Software at (973) 661-9700 or visit www.alloy-software.com.