Компания Alloy Software получает серебряную медаль премии Customer Sales and Service World Awards

Alloy Software today announced that its Sales and Technical Services teams have been named Silver Winners in the 13th Annual 2018 Customer Sales and Service World Awards for Customer Service Team of the Year in IT Operations.

The Customer Sales and Service World Awards were created to honor and generate recognition for the achievements of sales and service teams spanning numerous industries across the globe. This coveted annual program, with active participation from more than 80 judges from a broad spectrum of international industry voices, encompasses the world’s best in Sales and Service individuals, teams and departments.

At Alloy Software, customer service is a long-standing cornerstone of the company philosophy. That philosophy is born from an unwavering appreciation for the trust customers place in Alloy’s award-winning software and its service-oriented personnel. With a mindset fixated on customer success, Alloy Software’s Sales and Technical Services teams consistently ensure customers can achieve their business objectives, leverage industry best practices, and seize opportunities to receive amazing results.

“It’s always an honor to be recognized for doing something you love, and we truly do love making our customers successful and happy,” said Paul Ille, Director of Sales and Services of Alloy Software. “Our goal is to make every single person who interacts with Alloy Software a part of our family, and this award confirms for us we’re going in the right direction. Many thanks to our outstanding customers for giving us the opportunity to serve them.”

Alloy Software’s products are being used successfully in several industries from hospitality, entertainment, and tourism to engineering, manufacturing, financial and government organizations.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of Service Desk and Asset Management solutions that help organizations of all sizes automate IT operations and keep services running. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in North America and has received numerous accolades from industry publications for their solutions and services. Alloy Software serves companies worldwide, including financial, healthcare, higher education, technology, public sector, retail, manufacturing and more.

About the Customer Sales and Service World Awards

The Customer Sales and Service World Awards is the world’s premier recognition program created to honor and recognize industry-wide and peer achievements of sales, service, business development, marketing, channels, franchise, and training individuals, teams, departments, and achievements. The Annual Customer Sales and Service World Awards is part of the SVUS Awards® recognition program  from Silicon Valley in the United States of America which also includes other programs such as Consumer World Awards, Customer Sales, and Service World Awards, Golden Bridge Awards, Globe Fastest Growing Private Companies Awards, Info Security PG’s Global Excellence Awards, Network Products Guide’s IT World Awards, Pillar World Awards, PR World Awards, and Women World Awards. To learn more, visit www.cssworldwards.com.

Компания Alloy Software получает золотую медаль премии Consumer World Awards в категории Best Consumer Product or Service Excellence

Leading ITSM/ITAM Solution recognized for excellence in customer service

Alloy Software has earned the prestigious Gold Consumer World Award for their leading ITAM/ITSM solution, Alloy Navigator Enterprise 8 in the category of Best Consumer Product or Service Excellence for companies of between 11-99 employees.

Alloy Navigator Enterprise 8 is an ITIL-based Service Management and Asset Management solution centered on a powerful business process automation engine that enables customers to manage daily IT operations and automate mission critical IT processes including: Incident and Problem Management, Change Management, Knowledge Management, Organization Management, Contract Management, and more.

“It’s an honor to be named a Gold winner by the Consumer World Awards for this esteemed industry recognition,” said Vladimir Vinogradsky, CEO of Alloy Software. “This award is a testament to Alloy Software’s commitment toward providing excellence with the most comprehensive IT solutions on the market.”

Alloy Navigator Enterprise 8 is successfully being used in a broad spectrum of industries, from hospitality, entertainment, and tourism to engineering, manufacturing, financial, and government organizations.

About Alloy Software
Established in 2002, Alloy Software is a leading provider of Service Desk and Asset Management solutions that help organizations of all sizes automate IT operations and keep services running. Today, still under original management, Alloy Software has been named one of the fastest-growing private companies in North America and has received numerous accolades from industry publications for their solutions and services. Alloy Software serves companies worldwide, including financial, healthcare, higher education, technology, public sector, retail, manufacturing and more.

About the Consumer World Awards
SVUS Awards organized by Silicon Valley Communications are conferred in 10 annual award programs: CEO World Awards, Consumer World Awards, Customer Sales and Service World Awards, Golden Bridge Awards, Globe Awards, Info Security PG’s Global Excellence Awards, Network Products Guide’s IT World Awards Awards, Pillar World Awards, PR World Awards, and Women World Awards. Learn more about The Consumer World Awards at www.consumerworldawards.com

Компания Alloy Software получает бронзовую медаль премии Stevie Award в категории Service Management Solution

Alloy Software has been named the winner of a Bronze Stevie® Award in the New Product or Service of the Year – Software, IT Service Management Solution category of the 16th Annual American Business Awards®.

The winning solution was Alloy Navigator Enterprise 8, an ITIL-based IT Service Management solution designed and built with industry best practices and real-world customers in mind. Centered on a powerful business process automation engine, Alloy Navigator Enterprise equips consumers with the tools to streamline and improve the efficiency of their IT Operations including: Incident and Problem Management, Asset Management, Change Management, Knowledge Management, Organization Management, Contract Management, and more.

“This is the best combination that we can find in recent times, that is the combination of Service Level Management, Asset Management, Knowledge Management, Integrated Reporting and Network Inventory. The data sheet attached is informative. Scoring on innovation, implementation and impact,” said one of the Judges.

Alloy Navigator Enterprise 8 has successfully been used in a broad spectrum of industries, from hospitality, entertainment, and tourism to engineering, manufacturing, financial, and government organizations.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of IT Service Desk, Asset Management and Network Inventory software solutions that help organizations of all sizes automate IT operations. A privately held company, Alloy Software has been named one of the fastest-growing private companies in America and received numerous accolades from the Stevie Awards for Sales and Customer Service, Golden Bridge Awards and Best Products Awards, among others. For additional information, visit www.alloy-software.com.

About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

Alloy Navigator выигрывает премию «Продукт года», представленную журналом Customer Interaction Solutions

Winners of the Product of the Year Award Announced by Customer Interaction Solutions Magazine

Technology Marketing Corporation (TMC (News – Alert)®) today announced the winners of the Product of the Year Award winners presented by Customer Interaction Solutions magazine, the premier publication in call center, CRM and teleservices industries since 1982.

The editors of Customer Interaction Solutions selected the companies which in their view display the vision, leadership and attention to detail that distinguish those deserving of the prestigious Product of the Year Award.

“Representing the best in the industry, companies earning the Product of the Year Award have demonstrated a commitment to quality and the further development of the call center and CRM industry through their contributions. Winners are deserving of this great honor, and I look forward to seeing more ground-breaking solutions from them as they continue to contribute to the future of call center and CRM industry technologies,” stated Tracey Schelmetic, Editorial Director, Customer Interactions Solutions.

“For 10 years, Customer Interaction Solutions has been recognizing the most innovative products by bestowing this prestigious award to the most deserving companies. Again, we are proud to distinguish the greatest achievements in the advancement of call centers, CRM and teleservices technologies in 2007,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions magazine. “These companies have proven they are dedicated to quality and excellence in solutions that benefit the customer experience as well as ROI for the companies that use them. We’re proud to honor their achievements.”

For more information about TMC and Customer Interaction Solutions magazine, please visit www.tmcnet.com.

About Customer Interaction Solutions

Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com.

About TMC
Technology Marketing Corporation (TMC) publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMCnet, TMC’s Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 6,000 most visited Web sites in the world by alexa.com*, TMCnet serves as many as three million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, and Call Center 2.0 Conference and Green Technology World Conference. For more information about TMC, visit www.tmcnet.com. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.) For more information about TMC, visit www.tmcnet.com.

Компания Alloy Software названа в числе 500 крупнейших компаний в 25-ом ежегодном рейтинге Software Magazine

Alloy Software, a leading provider of service and asset management software solutions, today announced that Software Magazine has selected the company for inclusion in the 25th Annual Software 500 list which ranks the world’s foremost software and service providers.

“We are honored to be one of a very small percentage of companies recognized by Software Magazine among other industry leaders including IBM, Microsoft, BMC and CA,” said Robert Josefs, Manager of Marketing and Sales at Alloy Software. “Inclusion in the prestigious Software 500 list is a testament to the success of our Alloy Navigator IT service desk management platform that has been embraced by help desk professionals at thousands of small and medium-size businesses around the world.”

The Software 500 is a revenue-based ranking of the world’s largest software and services suppliers targeting medium to large enterprises, their IT professionals, software developers and business managers involved in software and services purchasing.

“The Software 500 results show that the industry continues to be dynamic with more than 98 new companies on the list this year for the first time,” said John P. Desmond, editor of Software Magazine and Softwaremag.com. “The Software 500 helps CIOs, IT staff and senior IT managers create a short list of business partners.”

About Digital Software Magazine, the Software Decision Journal, and Softwaremag.com

Digital Software Magazine, the Software Decision Journal, has been a brand name in the high-tech industry for nearly 30 years. Softwaremag.com, its Web counterpart, is the online catalog to enterprise software and the home of the Software 500 ranking of the world’s largest software and services companies, now in its 25th year. Software Magazine and Softwaremag.com are owned and operated by King Content Co.

About Alloy Software

Established in 2002, Alloy Software is a leading provider of service management, asset management, and network management software solutions that help organizations of all sizes automate IT operations. The company’s flagship solution, Alloy Navigator, is a comprehensive IT service management solution based on industry principles. It includes a centralized service desk environment with integrated asset management, configuration management, and change management tools. Used worldwide, Alloy Navigator helps service and support organizations optimize IT resources, improve productivity and financial processes, ensure software license compliance and reduce costs.